Drop Shipping Program

Intested in selling our Catalog in your store? Send us an email with the request and we will review your submission and get back to you as soon as possible. 

 

Placing Orders:
Submit your order on our website. You must be a registered user to view this site/order information. If you have not yet registered please go to the web site, click on "Register" then create a New Account. Follow the prompts and submit your information.

 

Service:
If you have any questions, please call us at 818-392-8885 or send us an email.

 

Lead Time:
Typically we ship orders within 1-4 business days and sometimes the same day. During a busy holiday season it may take up to 8 business days but this is unusual. If you have a rush order please let us know and we will exert extra effort to try to get your order out sooner.

 

Out of Stock:
We try to have everything in stock. However, there may be unavoidable outages. When an out of stock situation occurs we do not back-order out-of-stock items. We will either hold your order if we expect to have back in stock within a few days, or we will send your order without the items, with the expectation that you will order the out-of-stock items on your next order. We will note on your packing slip any items that you ordered that were out of stock.

 

Shipping:
All orders are shipped via UPS or USPS so please provide a physical/commercial ship-to address.

 

Shipping Errors/Damaged Goods:
You must notify our office of any shipping errors or goods damaged in transit within 2 days of receipt of shipment. We will then either issue you a credit or send replacement product at no charge. If the carrier has to return the shipment to us then the customer will be liable for all shipping charges and credited for all merchandise returned in sellable condition.

 

Returns:
All returned merchandise must be authorized by a customer service representative.
Returned merchandise is subject to a 25% re-stocking fee. All freight charges are the responsibility of the customer.

 

Payment:
♦ All prices are listed in US dollars.
♦ All orders must be pre-paid before shipping.
♦ The wholesale price are intended for the wholesale trade only.
♦ Pricing does not include shipping charges.
♦ We make every effort to maintain the accuracy of our pricelist

 

International Orders:
We do not ship international orders at this time (except small package - up to 2 lbs. - Please contact us for more details).
We have experienced too many customs and shipping complications to make this worthwhile for the customer.